Hi! Can you please state your name and current occupation?

Philip Smith, Managing Editor, Wiley-Blackwell

When you performed your search what was the most important attribute you were seeking in a program?

Good website design and price.

Was the staff helpful in answering all of your questions in a timely manner?

Yes.

Why did you choose NSC?

Professional site design, price and programme flexibility.

How did you feel about NSC’s accommodations?

Good. No complaints. The apartment had everything I needed.

How do you feel about NSC’s service?

Very good. I felt thoroughly taken care of.

If there anything NSC should do to improve its service in any way?

Not that I can think of. The staff were friendly and very helpful, my teachers were both excellent and the accommodation was spacious and well-maintained.

Was there a time where NSC’s service impressed you? If so, please say a story.

The staff did a wonderful job helping me with my bank problems and got me free access to the gym (given short stay). Every time I had something I needed, someone was always there to help out.

Did NSC meet or exceed your expectations?

Exceed.

Would you recommend NSC and our programs?

Without hesitation. You guys do a great job.